Play Safely with Olympia

Every form of gambling carries financial risk. Losses are a normal part of betting, and no outcome can be guaranteed. The goal of responsible gambling is to keep that risk manageable, so your enjoyment never comes at the expense of your financial or emotional wellbeing.

Olympia supports players in maintaining healthy habits through a set of built-in control tools and clear guidelines.

Principles to Keep in Mind

• Set a budget before you play. Decide how much you can afford to lose before you start, and stick to that amount.
• Treat gambling as entertainment. It is a leisure activity, not a source of income.
• Use deposit limits. Olympia allows you to cap how much you deposit over a daily, weekly, or monthly period.
• Take regular breaks. Session time limits and reality check reminders help you stay aware of how long you have been playing.
• Never chase losses. Attempting to recover lost funds through further betting increases financial risk significantly.
• Avoid gambling under stress. Emotional states can affect decision-making and lead to impulsive betting.
• Balance gambling with other activities. A healthy lifestyle includes a range of recreational interests beyond betting.
• Keep gambling separate from financial obligations. Rent, bills, and essential expenses must always take priority.

Gambling addiction can develop gradually, and it is not always easy to notice in yourself or someone close to you. Being aware of the warning signs is an important step toward getting support early.

The following indicators may suggest a gambling problem is present:

• Spending more money on gambling than originally planned
• Continuing to bet even after repeated significant losses
• Feeling restless or irritable when attempting to reduce or stop gambling
• Lying to family members, friends, or colleagues about gambling activity
• Borrowing money or selling possessions to fund betting
• Neglecting work, study, or personal responsibilities due to gambling
• Using gambling as a way to escape stress, anxiety, or low mood
• Failed attempts to cut back or stop betting despite wanting to
• Preoccupation with gambling, including planning the next session or reliving past bets
• Putting personal relationships at risk as a result of gambling behaviour

Gambling addiction is a recognised condition that deserves serious attention and professional care. If several of these signs apply to you or someone you know, seeking support is the right course of action.

Addressing gambling addiction is possible with the right approach and support. The following recommendations are provided to help players reduce risk and take back control.

• Acknowledge the problem. Honest self-assessment is the first step toward meaningful change.
• Use self-exclusion tools. Olympia provides self-exclusion options that temporarily or permanently restrict access to your account.
• Apply deposit and loss limits. Setting firm financial boundaries directly within your account prevents overspending.
• Activate session time limits. These tools automatically end your session after a set period, helping you avoid extended play.
• Speak to someone you trust. Sharing your situation with a friend, family member, or counsellor reduces isolation and increases accountability.
• Contact a professional support service. Trained counsellors can provide tailored strategies for managing gambling behaviour.
• Avoid high-risk situations. Reduce exposure to environments or triggers associated with gambling.
• Replace gambling with other activities. Exercise, hobbies, and social connections are constructive alternatives that support mental health.
• Track your gambling activity. Keeping a record of time and money spent helps identify patterns and encourages reflection.
• Seek financial counselling if needed. If gambling has led to debt, a financial counsellor can help you create a recovery plan.

A number of trusted organisations across Australia provide confidential support for people affected by gambling addiction. Reaching out is a sign of strength, and help is available at no cost.

• Gambling Help Online — Free 24/7 counselling service for Australians. Visit www.gamblinghelponline.org.au
• Gamblers Anonymous Australia — Peer support groups for people with gambling problems. Visit www.gaaustralia.org.au
• Lifeline Australia — Crisis support and counselling available 24 hours a day. Call 13 11 14 or visit www.lifeline.org.au
• Beyond Blue — Mental health support including resources related to gambling and anxiety. Visit www.beyondblue.org.au
• National Debt Helpline — Free financial counselling for those affected by gambling-related debt. Call 1800 007 007 or visit www.ndh.org.au
• MindSpot — Online mental health assessment and treatment programs. Visit www.mindspot.org.au
• Family Drug Support — Support for families and friends of people with gambling or substance issues. Call 1300 368 186 or visit www.fds.org.au

If you are experiencing difficulty with your gambling behaviour, the Olympia support team is available to assist. Our team can guide you through available responsible gambling tools, account restrictions, and referrals to professional services.

Ways to Reach the Support Team

• Live Chat: Available directly on the Olympia website for immediate assistance
• Email: Send your enquiry to the support team and receive a response within 24 hours
• Help Centre: Access the on-site FAQ and responsible gambling resources at any time

All enquiries are handled with full confidentiality. You do not need to provide a reason to request account limits or self-exclusion. The support team is trained to assist without judgement.